REFUND POLICY
Last Updated: 15 April 2026

1. Eligibility for Refund
Refunds are applicable in the following cases:

- Wrong product delivered
- Damaged product received
- Missing items in order

2. Non-Refundable Cases
Refunds will not be provided if:

- Product has been used or opened
- Wrong product ordered by the customer

3. Refund Process

- Report the issue within 24–48 hours of delivery
- Provide photo/video proof for verification

4. Refund Timeline
Refunds will be processed within 5–7 working days and credited to the original payment method.

5. Order Cancellation

- Orders can be cancelled before dispatch
- Cancellation is not possible after dispatch

6. Contact Us
Email: support@kripabev.in